REFUNDS & CANCELLATIONS

  1. Class fees are non-transferable and non-refundable.

  2. Up to 1 week before the class: A full refund minus a $30 cancellation fee

  3. No refund for “no shows”

  4. Teambuilding groups are fully refundable (minus a $100 preparation fee) up to one week before the event. After that date the fee paid becomes non-refundable.

  5. Headcount within teambuiliding groups, is adjustable up to one week in advance.

STUDIO ETIQUETTE

  1. Preferred attire includes comfortable clothing, skirts are not recommended. Clay will wash out, glazes not so much.

  2. Personal work spaces/wheels/wedging counters/tables need to be wiped clean and all tools must be washed off and returned to the tool bin. All brushes cleaned with running water and put back in their proper location.

  3. Floor space surrounding the work area either mopped or sponged clean.

FINISHED PROJECTS

  1. Fired work must be picked up from the studio no later than 30 days after student has been notified that they are ready.

  2. Jennifer is not responsible for any work left longer than 30 days. It is the student’s responsibility to pick up their work or contact Jennifer with a pick up date.

  3. Pottery can be shipped with pre-arrangements.